Really happy with our gas log conversion and door install. Our salesperson, Shane, was a great help with the decision process and focused on our priorities. I wasn't upsold or pressured to escalate the project like other FP stores so it was very easy to go with NWMC. Been a long time customer and will continue to be. The install was great as well. Ron was very knowledgeable and shared some tips for using the system. We hadn't been using the wood FP at all because of mess etc. We have already used the new version a couple of times and just love it. Wish we would have done this long ago!

We had a great experience with Northwest Metalcraft. Their prices were very reasonable and the fireplace we chose looks beautiful. The installation took three days , during which every member of the team was professional, easy to work with, and very meticulous. The brickwork and mantle look exceptional, and You wouldn’t believe the fireplace came with the house as opposed to being added on. It is a direct vent unit. We could not be happier. Highly recommend.

Their showroom has far more than you'd think from the outside. We were very impressed by the variety of choices and the quality of the furniture. Some was very traditional, and some was more modern. We went with the latter. We got a great set that everyone thought was attractive and comfortable. Freddie was a great salesman, very helpful. Being the end of the season we were able to work out something that fit our budget. The delivery people were friendly and professional. We have received a lot of compliments on the set. They also have a very good selection of high quality grills and other fun items...I was tempted by the pizza oven. Maybe next season. I'll definitely shop there again.

I am so happy I went to Northwest Metalcraft for our patio furniture. Not only do they have a huge selection of in-stock furniture to choose from, but the customer service is beyond excellent--so friendly and helpful from the moment I first called with an initial inquiry. I also love that it's a family run business that's been around for decades; they truly know their products and the industry inside and out and are dedicated to their business. Northwest Metalcraft provides what is now becoming a rare commodity: the experience of shopping at an actual store with products you can see, touch and try out with knowledgeable and nice salespeople to guide you through your purchase and provide any follow up service you may need. Thank you Northwest Metalcraft Fireplace & Patio!

There’s so many positive comments to say about this family owned business! Their products are high quality, one of a kind and endure the test of time. Shane and Ron are extremely knowledgeable when answering questions about their grills and top of the line patio furniture. Their service has been superior on each product we’ve purchased in the last 5+ years and each delivery has been timely and efficient. I highly recommend going to NWM, you will not be disappointed!

Worked with Shane in the showroom on picking out a new gas log set, custom doors and new mantel. He showed us all our options and suggested a kind of door we didn't even think about that was higher quality at a comparable price to the ones we were looking at originally. Ron came out to do the initial measurements and walked through mantel size options, he got everything exactly as we wanted. John and Kevin then came out to do our gas line and log install. They were so quick and efficient and walked me through the changes they made to our existing gas line. Ron came back to install our doors and mantel once they were ready and once again, was very professional and efficient! Everyone we encountered was always friendly and helpful. They gave us their professional opinions as well as took into account what we were looking for to execute all pieces perfectly. Not once did we feel led astray or taken advantage of, we only wish we would have upgraded our fireplace sooner! Very happy customers and will not hesitate to recommend to our neighbors for their fireplace needs.

We have been shopping at Northwest Metalcraft for years. Family owned, knowledgeable/informative/courteous staff. There is plenty of patio furniture and fireplace/firepit options to choose from. Competitively priced. This year we added a set of comfortable wicker furniture and 13' cantilever umbrella... and replaced the cushion on the Kingsley Bate glider we bought from NWMC in 2004 too!

We were building a new house, and unfortunately builder didn’t have the stone we were looking for the fireplace. We asked the builder to install the firebox but hold off on the stone. We shopped a number of places, ultimately selecting Northwest Metalcraft to provide the stone and installation. It was a two day job, with three people. Pat Shogren, with help from Tom and Chris did an excellent job and we were completely satisfied. Highly recommend this company.