Northwest Metalcraft

(847) 253-1905

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Store Policies

50% deposit required on all special orders

50% deposit forfeited if order is cancelled after 48 hours

No returns allowed unless acccompanied by an invoice within 5 days

Merchandise returned must be unused and in original packaging

All returns are subject to approval

Glass doors are non-returnable

Sale items are non-returnable

No returns are accepted on special order merchandise

Under no circumstances will northwest metalcraft give cash refunds

A 2% service charge per month will be assessed on accounts past due plus any and all legal fees incurred

All labor guaranteed for 90 days